Free, confidential helplines
The Advisory, Conciliation and Arbitration Service (ACAS)
Tel: 0300 123 1100 or online at acas.org.uk/bullying. Open Monday to Friday, 8am to 6pm.
Citizens Advice citizensadvice.org.uk/work/discrimination-at-work
You can contact an adviser through their national phone service: Adviceline (England): 0800 144 8848,
Advicelink (Wales): 0800 702 2020
Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then the Adviceline or Advicelink number. You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Available 9am to 5pm, Monday to Friday.
The Equality Advisory and Support Service (EASS)
Freephone Telephone 0808 800 0082.
Text relay: 0808 800 0084 or via online form or chatting online with an adviser: equalityadvisoryservice.com/app/ask.
The EASS helpline is open Monday to Friday 9am to 7pm and Saturday 10am to 2pm.
The National Bullying Helpline
Tel: 0845 22 55 787. Open 9am to 5pm Monday to Friday.
About the National Bullying Helpline
Industry-specific helplines
The Film & TV Support Line
Tel: 0800 054 00 00
The BBC Care First Bullying and Harassment Support Line
Tel: 01452 623367
Prospect members
Tel: 0300 600 1878 (Monday to Friday, 8:30am – 7pm) or email helpdesk@prospect.org.uk.
Bectu members
Tel: 020 7346 0900
Please let us know if you need any extra support when we contact you, for example, a larger font size.
If you have questions about our complaints procedure, please email us.