Sources of help and information

Useful resources that might help you resolve an issue.

Free, confidential helplines

The Advisory, Conciliation and Arbitration Service (ACAS)

Tel: 0300 123 1100 or online at acas.org.uk/bullying. Open Monday to Friday, 8am to 6pm.

Citizens Advice citizensadvice.org.uk/work/discrimination-at-work 

You can contact an adviser through their national phone service: Adviceline (England): 0800 144 8848,

Advicelink (Wales): 0800 702 2020 

Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then the Adviceline or Advicelink number. You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

Available 9am to 5pm, Monday to Friday.

The Equality Advisory and Support Service (EASS)

Freephone Telephone 0808 800 0082.

Text relay: 0808 800 0084 or via online form or chatting online with an adviser: equalityadvisoryservice.com/app/ask.

The EASS helpline is open Monday to Friday 9am to 7pm and Saturday 10am to 2pm.

The National Bullying Helpline 

Tel: 0845 22 55 787. Open 9am to 5pm Monday to Friday. 

About the National Bullying Helpline

Industry-specific helplines

The Film & TV Support Line

Tel: 0800 054 00 00

The BBC Care First Bullying and Harassment Support Line 

Tel: 01452 623367

Prospect members

Tel: 0300 600 1878 (Monday to Friday, 8:30am – 7pm) or email helpdesk@prospect.org.uk.

Bectu members

Tel: 020 7346 0900

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If you have questions about our complaints procedure, please email us.