{"id":84259,"date":"2020-05-08T17:10:00","date_gmt":"2020-05-08T16:10:04","guid":{"rendered":"https:\/\/societyofauthors.org\/advice\/copy-of-rates-fees\/"},"modified":"2024-05-20T12:03:05","modified_gmt":"2024-05-20T11:03:05","slug":"ask-an-advisor","status":"publish","type":"page","link":"https:\/\/societyofauthors.org\/advice\/ask-an-advisor\/","title":{"rendered":"Ask an advisor"},"content":{"rendered":"<style>.kt-accordion-id84259_837e6f-97 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:40px;}.kt-accordion-id84259_837e6f-97 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:0px;}.kt-accordion-id84259_837e6f-97 .wp-block-kadence-pane .kt-accordion-header-wrap 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solid var(--global-palette1, #3182CE);border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}.kt-accordion-id84259_837e6f-97 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id84259_837e6f-97 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible{border-top-color:var(--global-palette1, #3182CE);border-top-style:solid;border-right-color:var(--global-palette1, #3182CE);border-right-style:solid;border-bottom:1px solid var(--global-palette1, #3182CE);border-left-color:var(--global-palette1, #3182CE);border-left-style:solid;}.kt-accordion-id84259_837e6f-97 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible, .kt-accordion-id84259_837e6f-97 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:var(--global-palette1);border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom:1px solid #444444;border-left-color:#444444;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id84259_837e6f-97 kt-accordion-has-21-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\"><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane84259_42f756-c4\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Our members have access to a free, confidential advice service run by a team of specialists with decades of experience.<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>Our advisors vet contracts for fairness, break down complicated copyright issues and answer queries from members in all disciplines. No question is too big or too small.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane84259_45f40b-7e\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">I am a member, and I have a query. What should I do?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>The best and quickest way to get advice is to&nbsp;<a href=\"mailto:info@societyofauthors.org\">email us<\/a>. Unless the advisors have prior knowledge of your situation, (for example if you are already in touch with someone here and know who you would like to speak to about an existing query), it is usually better to ask in writing rather than by telephone. There are a few reasons for this:&nbsp;&nbsp;<\/p>\n\n<ul class=\"wp-block-list\"><li>to allow our team the time to do any necessary research before responding;<\/li>\n\n<li>to allow queries to be looked at by multiple advisors if necessary;<\/li>\n\n<li>to allow the team to work through the queries we\u2019ve received in chronological order, ensuring that all our members get a response as soon as possible;<\/li>\n\n<li>to allow the team to include relevant paperwork (guides and articles etc.) in their response; and<\/li>\n\n<li>to ensure that they are giving the best, most up-to-date and thorough advice possible. Particularly with any questions regarding contractual or copyright law, the careful consideration needed to phrase the response is best done in writing.<\/li><\/ul>\n\n<p>We do our best to answer every query as quickly as possible, but the volume of emails we receive does mean that occasionally something is missed. If you have not heard back from us within ten days, do please email&nbsp;<a href=\"mailto:info@societyofauthors.org\">info@societyofauthors.org<\/a>&nbsp;or call&nbsp;<strong>020 3880 2230<\/strong>.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane84259_3cc40a-a3\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">I would like to email in a query or contract; to whom should I address it and what should I include in the email?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>Please email&nbsp;<a href=\"mailto:info@societyofauthors.org\">info@societyofauthors.org<\/a>&nbsp;with your question and any supporting papers. There is no need to address a specific person, but if possible,&nbsp;<strong>please quote your SoA ID number<\/strong>&nbsp;in the email and&nbsp;<strong>include as much context as you can<\/strong>&nbsp;(e.g. some information on the kind of work you do; the project this contract is for; your existing relationship with the other party, etc.).<\/p>\n\n<p><strong>Please make sure you send in your query only once.<\/strong><\/p>\n\n<p>If you\u2019re getting in touch about a contract, or you\u2019d like to include supporting information,&nbsp;<strong>please attach it to the email (preferably as a scanned PDF file or Microsoft Word document &#8211; but at a pinch a legible photograph will do)<\/strong>.<strong>&nbsp;<\/strong>Feel free to ask about specific clauses or phrases in your cover email, though this is not necessary and you can also just ask to have it vetted.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane84259_5db84c-69\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">If I email you, when will I hear back from someone?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>One of our frontline team will pass on your email to the advisors on the day and acknowledge receipt of your email, and one of our advisors will then endeavour to get back in touch within&nbsp;<strong>10 working days.<\/strong><\/p>\n\n<p><em>N.B. No agent, publisher or other contract-offering party should be put off by your taking the time to have your agreement thoroughly vetted.<\/em><\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane84259_e063e8-37\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Will I be advised by a lawyer?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>No. We have a team of nine specialist in-house advisors who are highly experienced in UK publishing and have been helping authors for many years. They are not lawyers, and the SoA is not insured to give definitive legal guidance, nor can we become directly involved in matters pre-dating or pending your joining the SoA. However, we will always do our best to help.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-11 kt-pane84259_e77c2b-3a\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Are my queries treated confidentially?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>Yes, always. Furthermore, our advice is confidential; we will not inform anybody that you have sought advice from us without your express permission.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-12 kt-pane84259_baa582-a9\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Do I have to tell the other party that I\u2019m seeking advice?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>It is completely up to you, but as a courtesy (perhaps if you are asking a prospective publisher to wait for your signature), you may wish to let them know. A publisher who has sent you a fair contract will not have any problems with this.<\/p>\n\n<p>Indeed, it may be cause for alarm if they are unhappy with your having a contract checked. We are professional advisors and you are entitled to seek advice from us.&nbsp;<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-13 kt-pane84259_59dea1-20\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Can I get advice if I am not a member?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>If you are not a member, and you are not currently able or eligible to join the SoA, you can still contact us with a pressing query. One of our administrators will do their best to respond, either answering your query or pointing you in the right direction. You can email&nbsp;<a href=\"mailto:info@societyofauthors.org\"><strong>info@societyofauthors.org<\/strong><\/a>.<\/p>\n\n<p>We cannot offer in-depth advice to non-members. The SoA and the work it does only exist thanks to our members\u2019 subscriptions, for which reason our advisors must prioritise the questions of over 12,000 SoA members.<\/p>\n\n<p>Not a member?&nbsp;<a href=\"https:\/\/societyofauthors.org\/join\/\"><strong>Join today<\/strong><\/a><\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-14 kt-pane84259_163772-98\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Can I get advice if I have an agent?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>Of course. It is often helpful to let us know that you have an agent. You may also wish to inform them that you are seeking our advice, but it is absolutely not necessary.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-15 kt-pane84259_64b770-c4\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Can I get advice if I am an agent, solicitor or publisher?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>Yes. Our advisors prioritise the queries of our members, and we primarily advise authors, but we will try and offer assistance to those in other roles within the industry where possible.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-16 kt-pane84259_932787-28\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">I&#8217;d prefer to speak to somebody on the phone. What can I do?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>You can call the office at any time between 9am and 5pm on 020 3880 2230, but it will not usually be possible for you to speak to an advisor straight away.<\/p>\n\n<p>One of our administrators will be happy to take a message including some details of your query, and then ask one of the team to call you back when they are available. The advisors may also want you to send in additional material, ideally via email, but you are also welcome to do by post.&nbsp;<strong>Please note: many of our staff work remotely therefore it may take longer for us to get back to you if supporting materials are sent via post.<\/strong><\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-17 kt-pane84259_483a96-e4\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Can I make an appointment to see someone in person?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>Given the ratio of advisors to members, unfortunately we are not able to offer face-to-face appointments. However, please contact us if you have accessibility needs that make an in-person appointment necessary. We are committed to providing all authors with access to our advice and support.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-18 kt-pane84259_4f0b4d-9d\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">I need advice very urgently. What can I do?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>You can email or call us. We will try to prioritise your query, but we cannot promise an immediate response.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane84259_fde111-a2\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Is there somewhere I can go for advice before getting in touch with an advisor?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>Yes. We have put together a range of materials to help you get the answers you need for yourself straight away. Check out our&nbsp;<a href=\"https:\/\/societyofauthors.org\/advice\/frequently-asked-questions\/\" title=\"Frequently asked questions\">FAQs<\/a>&nbsp;as a first port of call; we have put together a range of answers for some of the queries we get most often from writers. We also have a&nbsp;<a href=\"https:\/\/societyofauthors.org\/advice\/guides\/\" title=\"Guides and articles\">wide selection of guides and articles<\/a>&nbsp;written by our team that are incredibly informative on a huge range of topics. They are free and accessible to members online and a limited selection are also available to non-members for free. We have also put together the most&nbsp;<a href=\"https:\/\/societyofauthors.org\/advice\/rates-fees\/\" title=\"Rates &amp; fees\">useful information on rates and fees<\/a>&nbsp;for writers of many different genres.&nbsp;&nbsp;<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-21 kt-pane84259_6ef1d6-ea\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">I\u2019m not sure how to attach a document to an email; is that the only way?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p>Email is the quickest way. If you do have a scanner at home, it\u2019s very useful once you have selected \u2018Scan\u2019 to make sure that the file type is a PDF rather than an image (JPEG or other), and to make all of the pages, once scanned, into a single PDF document.<\/p>\n\n<p><a href=\"http:\/\/www.wikihow.com\/Scan-Documents\">Please go here for more help on scanning documents<\/a>. If you are unable to send the document digitally, please do send us a copy by post.<\/p>\n\n<p>We look forward to hearing from you.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Unsure about a contract? Concerned about payments or copyright? Stuck with an obscure problem that nobody can help you with?<\/p>\n","protected":false},"author":5,"featured_media":90584,"parent":5525,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[444],"tags":[],"content-control":[],"ppma_author":[765],"class_list":["post-84259","page","type-page","status-publish","has-post-thumbnail","hentry","category-advice"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Ask an advisor - The Society of Authors<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/societyofauthors.org\/advice\/ask-an-advisor\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ask an advisor - The Society of Authors\" \/>\n<meta property=\"og:description\" content=\"Unsure about a contract? 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