{"id":126225,"date":"2023-10-19T17:11:00","date_gmt":"2023-10-19T16:11:00","guid":{"rendered":"https:\/\/societyofauthors.org\/?page_id=126225"},"modified":"2025-04-01T09:44:20","modified_gmt":"2025-04-01T08:44:20","slug":"sources-of-help-and-information","status":"publish","type":"page","link":"https:\/\/societyofauthors.org\/complaints\/sources-of-help-and-information\/","title":{"rendered":"Sources of help and information"},"content":{"rendered":"

Free, confidential helplines<\/h3>

The Advisory, Conciliation and Arbitration Service (ACAS<\/strong>)<\/p>

Tel: 0300 123 1100 or online at acas.org.uk\/bullying<\/a>. Open Monday to Friday, 8am to 6pm.<\/p>

Citizens Advice<\/strong> citizensadvice.org.uk\/work\/discrimination-at-work<\/a> <\/p>

You can contact an adviser through their national phone service: Adviceline (England): 0800 144 8848<\/a>, <\/p>

Advicelink (Wales): 0800 702 2020<\/a> <\/p>

Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then the Adviceline or Advicelink number. You can use Relay UK with an app or a textphone. There\u2019s no extra charge to use it. Find out how to use Relay UK<\/a> on the Relay UK website. <\/p>

Available 9am to 5pm, Monday to Friday.<\/p>

The Equality Advisory and Support Service (EASS)<\/strong><\/p>

Freephone Telephone 0808 800 0082<\/strong>. <\/p>

Text relay: 0808 800 0084 or via online form or chatting online with an adviser: equalityadvisoryservice.com\/app\/ask<\/a>. <\/p>

The EASS helpline is open Monday to Friday 9am to 7pm and Saturday 10am to 2pm.<\/p>

The National Bullying Helpline<\/strong> <\/p>

Tel: 0845 22 55 787. Open 9am to 5pm Monday to Friday. <\/p>

About the National Bullying Helpline<\/a><\/p>

Industry-specific helplines<\/h3>

The Film & TV Support Line<\/strong><\/p>

Tel: 0800 054 00 00<\/p>

The BBC Care First Bullying and Harassment Support Line <\/strong><\/p>

Tel: 01452 623367<\/p>

Prospect members<\/strong><\/p>

Tel: 0300 600 1878 (Monday to Friday, 8:30am \u2013 7pm) or email helpdesk@prospect.org.uk<\/a>.<\/p>

Bectu members<\/strong><\/p>

Tel: 020 7346 0900<\/p>

Please let us know if you need any extra support when we contact you, for example, a larger font size.<\/p>

If you have questions about our complaints procedure, please email us<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"

Useful resources that might help you resolve an issue.<\/p>\n","protected":false},"author":132,"featured_media":0,"parent":124534,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[839],"tags":[],"content-control":[],"ppma_author":[769],"class_list":["post-126225","page","type-page","status-publish","hentry","category-complaints"],"acf":[],"yoast_head":"\nSources of help and information - 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