{"id":126204,"date":"2023-10-19T14:56:12","date_gmt":"2023-10-19T13:56:12","guid":{"rendered":"https:\/\/societyofauthors.org\/?page_id=126204"},"modified":"2023-12-13T15:57:32","modified_gmt":"2023-12-13T15:57:32","slug":"outcome-and-remedies","status":"publish","type":"page","link":"https:\/\/societyofauthors.org\/complaints\/outcome-and-remedies\/","title":{"rendered":"Outcome and remedies"},"content":{"rendered":"<p>Our complaints procedure follows a problem-solving approach. If your complaint is upheld, we may do any or all of the following as appropriate (this is not an exhaustive list) :<\/p><ul type=\"disc\">\n<li class=\"MsoNormal\" style=\"line-height: normal;\">Explain what went wrong and why.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:list --><\/p>\n<ul type=\"disc\">\n<li class=\"MsoNormal\" style=\"line-height: normal;\"><!-- \/wp:list-item --><!-- wp:list-item -->Apologise.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:list --><\/p>\n<ul type=\"disc\">\n<li class=\"MsoNormal\" style=\"line-height: normal;\"><!-- \/wp:list-item --><!-- wp:list-item -->Accept responsibility.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:list --><\/p>\n<ul type=\"disc\">\n<li class=\"MsoNormal\" style=\"line-height: normal;\"><!-- \/wp:list-item --><!-- wp:list-item -->Take actions to put things right, which may include reviewing or changing a process or policy or invoking our internal disciplinary procedures that are outside of this complaints procedure.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:list-item -->If it is found that there has been a breach of our Dignity and Respect Policy, sanctions against the subject of the complaint could include (but are not limited to):<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul type=\"disc\"><!-- wp:list-item -->\n<li class=\"MsoNormal\" style=\"line-height: normal;\">Warning the person that the particular behaviour is inappropriate and should cease.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:list --><\/p>\n<ul type=\"disc\">\n<li class=\"MsoNormal\" style=\"line-height: normal;\"><!-- \/wp:list-item --><!-- wp:list-item -->Denial of access to SoA offices, venues or meetings on a temporary or permanent basis.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:list --><\/p>\n<ul type=\"disc\">\n<li class=\"MsoNormal\" style=\"line-height: normal;\"><!-- \/wp:list-item --><!-- wp:list-item -->Withholding of a contracted fee.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:list --><\/p>\n<ul type=\"disc\">\n<li class=\"MsoNormal\" style=\"line-height: normal;\"><!-- \/wp:list-item --><!-- wp:list-item -->Removal from any committee subject to a vote of that committee.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:list --><\/p>\n<ul type=\"disc\">\n<li class=\"MsoNormal\" style=\"line-height: normal;\"><!-- \/wp:list-item --><!-- wp:list-item -->Removal from a judging panel.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:list --><\/p>\n<ul type=\"disc\">\n<li class=\"MsoNormal\" style=\"line-height: normal;\"><!-- \/wp:list-item --><!-- wp:list-item -->Removal from SoA membership.<\/li>\n<\/ul>\n<p>Please let us know if you need any extra support when we contact you, for example, a larger font size.<\/p>\n<p>If you have questions about this complaints procedure, please\u00a0<a href=\"mailto:info@societyofauthors.org\">email us<\/a>.<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul><!-- wp:list-item --><\/ul>\n<\/li>\n<\/ul>\n<p><!-- \/wp:paragraph --><\/p>","protected":false},"excerpt":{"rendered":"<p>What might happen next if your complaint is upheld.<\/p>\n","protected":false},"author":132,"featured_media":0,"parent":124534,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"ep_exclude_from_search":false,"footnotes":""},"categories":[839],"tags":[],"content-control":[],"ppma_author":[769],"class_list":["post-126204","page","type-page","status-publish","hentry","category-complaints"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - 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