All tickets to our events are transferable to other members. A member who cannot attend an event cannot transfer their ticket to a non-member, only a member. A member cannot buy a member-price ticket on behalf of a non-member, even one living at the same address.
Please note: We are following guidance from the Government and Public Health England with regards to public events and gatherings. Please read our cancellation and refund policy in light of coronavirus here – we will continue to keep this updated.
Cancellation by the purchaser
Cancellation by the purchaser for events held at the SoA and events where the member ticket price is less than £15:
- Full refund if the purchaser cancels before the event.
Cancellation by the purchaser for external events where the member ticket price is more than £15:
- If the event sells out and the SoA can sell the ticket to another member before the event: full refund.
- If cancellation is more than 30 days before event: 80% refund.
- If cancellation is between 14 and 30 days before event: 50% refund.
- If cancellation is fewer than 14 days before event: no refund.
Cancellation by the SoA
In the event that the SoA has to cancel for any reason:
- The purchaser will receive a full refund.
In the event that the SoA has to postpone for any reason and the delegate is unable or unwilling to attend on the rescheduled date:
- The purchaser will receive a full refund.
If you have any queries, please contact our Events Manager, Sophia Jackson.